MY STORY

 

GROWING UP IN A FOUR GENERATION FAMILY RESTAURANT BUSINESS, SCHULER'S RESTAURANT,  I DEVELOPED MY LOVE FOR CUSTOMER SERVICE EARLY. A NATURAL

UNDERSTANDING OF PEOPLE AND WHAT THEY WANTED (CONSCIOUSLY

OR NOT) WAS MY FORTE, SO I QUICKLY ROSE IN THE FAMILY BUSINESS

TO FRONT OF HOUSE MANAGER, WHERE KEEPING CUSTOMERS HAPPY

WAS KEY. FROM MENU PLANNING TO DINING EXPERIENCE, INTUITION

WAS MY MAINSTAY AND I WAS THE CONDUIT AND TRANSLATOR

BETWEEN THE CHEF/KITCHEN AND THE NEEDS OF THE CUSTOMER.

WHEN I DECIDED TO LEAVE THE COMFORT OF THE FAMILY ENTERPRISE, I

APPLIED MY INTUITION AND SERVICE SKILLS TO THE BROADER

COMMUNITY BY IMMERSING MYSELF IN TRAVEL AND INTERNATIONAL

WORK, ORGANIZING INTERNATIONAL VOLUNTEER OPPORTUNITIES,

ASSISTING WITH THE BUILDING OF A VILLAGE COMMUNITY CENTER IN

GUATEMALA AND CREATING AN ORGANIZATION TO RAISE FUNDS TO

BRING ELECTRICITY TO THAT SAME VILLAGE. I WORKED WITH AN

ESTABLISHED ORGANIZATION PROVIDING EDUCATION TO AN ISLAND IN

THE PHILIPPINES, AND ESTABLISHED AND PARTICIPATED IN RELIEF WORK

PROJECTS IN INDIA, CHINA AND AFRICA. ALL OF THESE AMAZING

EXPERIENCES CAPTURED MY EYE FOR DETAIL, ABILITY TO FIND THE

STRENGTHS OF OTHERS, AND EMPHASIZED MY COMMITMENT TO A

HIGH STANDARD OF INTEGRITY.

A DESIRE TO “SETTLE IN” PULLED ME AWAY FROM TRAVEL AND BACK TO

THE MIDWEST, WHERE I SPENT YEARS BUILDING A SUCCESSFUL

INDEPENDENT BUSINESS AS A HAIR AND MAKEUP DESIGNER.

AGAIN, I FOUND THE MOST IMPORTANT (AND MOST SATISFYING)

ELEMENT OF MY WORK WAS IDENTIFYING TRENDS AND UNDERSTANDING

HOW THEY MIGHT WORK FOR MY INDIVIDUAL CLIENTS. MY FAVORITE

SKILL SET BECAME AN EXPERTISE! MY CLIENTS RANGED FROM LOCAL

TELEVISION CELEBRITIES AND CORPORATE LEADERS TO EVERYDAY

PEOPLE. THROUGH YEARS OF CONVERSATION WITH THESE SPECIAL

PEOPLE OF ALL BACKGROUNDS, AND THEIR EXPRESSIONS OF GRATITUDE

FOR LISTENING TO THEIR NEEDS AND MAKING THEIR DREAMS A REALITY,

IT BECAME CLEAR TO ME THAT I COULD MAKE MY OWN GOALS OF A PROSPEROUS SOCIAL MEDIA BUSINESS COME

TRUE…

WHICH LED ME HERE.

BY USING THE POWER OF SOCIAL MEDIA, I HAVE INTRODUCED AND BROUGHT AN AUSTRALIAN BOUILLON PRODUCT TO THE US MARKET INTO OVER 1000 STORES NATIONWIDE. I HAVE WORKED WITH ASSOCIATIONS CLARIFYING THEIR BRAND AND PROMOTING THEIR EVENTS. I HAVE HELPED RESTAURANTS ESTABLISH THEIR VOICE AND SET UP THEIR SOCIAL MEDIA GAME PLAN. I AM UNRELENTING ABOUT GIVING  MY CLIENTS STELLAR PERSONAL SERVICE WITHOUT THE HIGH COSTS OF AN AGENCY.

I DREAMT OF APPLYING MY LOVE FOR CUSTOMER SERVICE, CULTURE,

FOOD, DESIGN, TRAVEL, AND ALL THINGS DESIGN, TO THE WORLD OF

DIGITAL/SOCIAL MEDIA. AND I’M DOING IT!

MY CLIENTS HAVE EXPRESSED THAT I HAVE HELPED THEM ACHIEVE

THEIR BUSINESS VISION BECAUSE OF MY ABILITY TO LISTEN TO,

INTERPRET AND UNDERSTAND THEIR GOALS AMID THE CULTURAL

ATMOSPHERE IN WHICH THEY EXIST. I AM MAKING MY OWN GOALS

COME TRUE, AND I CAN MAKE THEM COME TRUE FOR YOU, TOO

772-519-3681

Grand Rapids, MI, USA

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