MY STORY
GROWING UP IN A FOUR GENERATION FAMILY RESTAURANT BUSINESS, SCHULER'S RESTAURANT, I DEVELOPED MY LOVE FOR CUSTOMER SERVICE EARLY. A NATURAL
UNDERSTANDING OF PEOPLE AND WHAT THEY WANTED (CONSCIOUSLY
OR NOT) WAS MY FORTE, SO I QUICKLY ROSE IN THE FAMILY BUSINESS
TO FRONT OF HOUSE MANAGER, WHERE KEEPING CUSTOMERS HAPPY
WAS KEY. FROM MENU PLANNING TO DINING EXPERIENCE, INTUITION
WAS MY MAINSTAY AND I WAS THE CONDUIT AND TRANSLATOR
BETWEEN THE CHEF/KITCHEN AND THE NEEDS OF THE CUSTOMER.
WHEN I DECIDED TO LEAVE THE COMFORT OF THE FAMILY ENTERPRISE, I
APPLIED MY INTUITION AND SERVICE SKILLS TO THE BROADER
COMMUNITY BY IMMERSING MYSELF IN TRAVEL AND INTERNATIONAL
WORK, ORGANIZING INTERNATIONAL VOLUNTEER OPPORTUNITIES,
ASSISTING WITH THE BUILDING OF A VILLAGE COMMUNITY CENTER IN
GUATEMALA AND CREATING AN ORGANIZATION TO RAISE FUNDS TO
BRING ELECTRICITY TO THAT SAME VILLAGE. I WORKED WITH AN
ESTABLISHED ORGANIZATION PROVIDING EDUCATION TO AN ISLAND IN
THE PHILIPPINES, AND ESTABLISHED AND PARTICIPATED IN RELIEF WORK
PROJECTS IN INDIA, CHINA AND AFRICA. ALL OF THESE AMAZING
EXPERIENCES CAPTURED MY EYE FOR DETAIL, ABILITY TO FIND THE
STRENGTHS OF OTHERS, AND EMPHASIZED MY COMMITMENT TO A
HIGH STANDARD OF INTEGRITY.
A DESIRE TO “SETTLE IN” PULLED ME AWAY FROM TRAVEL AND BACK TO
THE MIDWEST, WHERE I SPENT YEARS BUILDING A SUCCESSFUL
INDEPENDENT BUSINESS AS A HAIR AND MAKEUP DESIGNER.
AGAIN, I FOUND THE MOST IMPORTANT (AND MOST SATISFYING)
ELEMENT OF MY WORK WAS IDENTIFYING TRENDS AND UNDERSTANDING
HOW THEY MIGHT WORK FOR MY INDIVIDUAL CLIENTS. MY FAVORITE
SKILL SET BECAME AN EXPERTISE! MY CLIENTS RANGED FROM LOCAL
TELEVISION CELEBRITIES AND CORPORATE LEADERS TO EVERYDAY
PEOPLE. THROUGH YEARS OF CONVERSATION WITH THESE SPECIAL
PEOPLE OF ALL BACKGROUNDS, AND THEIR EXPRESSIONS OF GRATITUDE
FOR LISTENING TO THEIR NEEDS AND MAKING THEIR DREAMS A REALITY,
IT BECAME CLEAR TO ME THAT I COULD MAKE MY OWN GOALS OF A PROSPEROUS SOCIAL MEDIA BUSINESS COME
TRUE…
WHICH LED ME HERE.
BY USING THE POWER OF SOCIAL MEDIA, I HAVE INTRODUCED AND BROUGHT AN AUSTRALIAN BOUILLON PRODUCT TO THE US MARKET INTO OVER 1000 STORES NATIONWIDE. I HAVE WORKED WITH ASSOCIATIONS CLARIFYING THEIR BRAND AND PROMOTING THEIR EVENTS. I HAVE HELPED RESTAURANTS ESTABLISH THEIR VOICE AND SET UP THEIR SOCIAL MEDIA GAME PLAN. I AM UNRELENTING ABOUT GIVING MY CLIENTS STELLAR PERSONAL SERVICE WITHOUT THE HIGH COSTS OF AN AGENCY.
I DREAMT OF APPLYING MY LOVE FOR CUSTOMER SERVICE, CULTURE,
FOOD, DESIGN, TRAVEL, AND ALL THINGS DESIGN, TO THE WORLD OF
DIGITAL/SOCIAL MEDIA. AND I’M DOING IT!
MY CLIENTS HAVE EXPRESSED THAT I HAVE HELPED THEM ACHIEVE
THEIR BUSINESS VISION BECAUSE OF MY ABILITY TO LISTEN TO,
INTERPRET AND UNDERSTAND THEIR GOALS AMID THE CULTURAL
ATMOSPHERE IN WHICH THEY EXIST. I AM MAKING MY OWN GOALS
COME TRUE, AND I CAN MAKE THEM COME TRUE FOR YOU, TOO